FAQ

Eligibility

Who can use the facilities, programs and services at Bellows AFS?

Eligible patrons are active duty military personnel, military retirees, reservists, National Guard, current and retired DoD civilian employees and their family members with an authorized ID card.

How do I sponsor guests onto Bellows AFS?

Eligible patrons may sponsor family members and friends as their guests. Sponsors must obtain the required security authorization for their guests – military identification and/or DoD civilian identification required. Sponsors are responsible for check-in and check-out and shall remain with their guests during quiet hours (10 pm – 8 am). Special Functions require additional security authorization and approval. For more information, please see Special Function Checklist & Forms.

Reservations

I am trying to make a cabin reservation online and “Available Rooms” listing only shows a campsite and pavilion. Nothing appears regarding cabin availability for the dates I am requesting – am I doing something wrong?

If the “Room Type” you are searching for does not appear on the “Available Rooms” listing, then unfortunately we are sold out. You must enter different dates to proceed with your reservation. Our current online reservation system does not allow guests to view vacancies on a monthly calendar. We are working to implement a better system and apologize for the inconvenience.

Is there a waiting list for the cabins?

We do not retain a waiting list. Cancellations occur frequently, so please call periodically to check availability. Reservations Office: (808) 259-8080 • Monday – Friday, 6:30 am – 6:30 pm HST

How far in advance can I make a reservation?

Advance registration polices vary. Most online reservations are accepted up to 13 months prior to arrival date and most phone reservations accepted up to 12 months prior to arrival date. For a complete explanation, please see Reservations and Policies.

Can I reserve more than one cabin?

Yes, eligible patrons can reserve a maximum of two cabins (upon availability). We cannot guarantee side-by-side units, but we will do our best to accommodate your request.

Can I reserve more than one campsite?

Yes, eligible patrons may occupy two campsites simultaneously.

Can I change my reservation arrival date?

If your reservation does not include a Friday, Saturday, Sunday or Federal Holiday, changes can be made 14 days prior to arrival date with no charge. If your reservation includes a Friday, Saturday, Sunday or Federal Holiday, the arrival date may not be changed without canceling the entire reservation.

Can I reserve a Family Campsite or Cabin/Condo unit for more than two weeks?

Family Campsites may be reserved from a minimum of one night to a maximum of 21 nights. Reservations may be extended in seven-day increments (upon availability). Cabin/Condo units may be reserved from a minimum of two nights to a maximum of 21 nights. Reservations may be extended in seven-day increments (upon availability and management approval).

Can I cancel, change or confirm my reservation online?

Cancellations can be made online, by phone or in person. For inquiries regarding your reservation, please call the Reservations Office at (808) 259-8080; Monday – Friday, 6:30 am – 6:30 pm HST.

I have a reservation – can you tell me which cabin I will be staying in?

We do not assign cabins until check-in, so unfortunately we are unable to confirm the unit number you will be staying in prior to your arrival.

If I cancel my reservation, will I receive a refund for my deposit?

Cabins, Condo Units, Campsites and Camper Cabins: Cancellations made 14 days prior to the arrival date will receive a refund on your deposit (excluding extended stays).

Facility Rentals: Cancellations made 14 days prior to the event date will receive a refund on your deposits.

For more information, please see Reservations and Policies.

Accommodations

What are the check-in/check-out times?

Cabins and Condo Unit Rentals: Check-in: 3 pm/Check-out: 11 am

Campsites and Camper Cabins: Check-in: 3 pm/Check-out: 1 pm

Sorry, no late check-outs. Fees apply.

Do your cabins have air conditioning?

Majority of the cabins do not have air conditioning; however, ceiling fans are in all bedrooms and living areas. All Nā Mokulua condo units have central air conditioning and ceiling fans.

Do your campsites have electricity?

Family Campsites, Group Campsites and Cedar Camper Cabins do not have electricity. Personal generators are not allowed in Family Campsites and Cedar Camper Cabins. Personal generators are allowed in Group Campsites (restrictions apply, inquire for details).

How many people/tents are allowed at the campsites?

Family Camp Sites allow ten registered overnight guests per site and two tents. Group Campsites allow 75 registered overnight guests and 15 tents.

How many people can sleep in a cabin?

One-bedroom units will sleep four people (one queen-size bed and one sleeper sofa). Two-bedroom units will sleep six people (one queen-size bed, two twin beds and one sleeper sofa). Sleeper sofas are available in most units.

Safety and Guidelines

Are campfires allowed at Bellows?

Campfires are only allowed in group campsites. Fire pits are provided and flames must not exceed four feet (in height). Campfires are prohibited in Family Campsites. Portable charcoal grills, gas/oil stoves and similar type equipment are permitted only for outdoor cooking. No cooking unit may be placed directly on the ground. The cutting, pruning or stripping of trees or shrubs is strictly prohibited at Bellows AFS.

Are pets/animals allowed at Bellows AFS?

Pets/animals are not allowed at Bellows AFS. Service animals allowed with proper documentation.

Guest Services

Does Bellows AFS have a Laundromat?

A coin-operated, self-serve launderette is located at AAFES EXPRESS (Bldg. 313). The facility is open 24-hours and change machines are available.

Do you provide transportation to Bellows AFS?

No, we do not provide transportation. Bellows AFS is approximately 30 minutes away from Joint Base Pearl Harbor-Hickam and the Honolulu International Airport. TheBus is the City and County of Honolulu’s public transportation. This cost-saving option offers extensive routes and destinations with special visitor passes for multi-day use. However, the nearest bus stop is on Kalanianaʻole Highway, approximately 3.5 miles from the main gate.

What housekeeping services do you provide?

Our daily services include: trash collection, making beds, cleaning restrooms, replenishing amenities, replacing towels, mopping and sweeping floors. For lengthy stays, linens are changed every fifth day. Each cabin is stocked with six sets of towels (bath towel, hand towel, washcloth), one bath mat, one dishtowel and one dish cloth.